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Short Introduction to the
Value of Conflict Resolution Education

Teaching conflict resolution skills may be the most important task of our decade. As technology pervades our world, time speeds up, distances shrink, and we find ourselves living high-powered, fast-paced, materialistic lives. The resulting stress makes it difficult to maintain secure families and lasting friendships. More than ever, we need strong interpersonal skills to fulfill our need for meaningful relationships.

At the same time that it stresses human relationships, technology also introduces new and complex societal problems--from nuclear waste disposal to genetic engineering, from deforestation to ethnic wars. If we are to survive, we will need a generation of skilled problem- solvers--people who can collaborate with others to handle problems productively, without becoming defensive or taking rigid positions.

In short, our technological era requires that we advance equally in relationship technology. We have already learned how to create walls and weapons of destruction. It is now up to our generation to see if we can move beyond the barriers to create bridges and alliances of creativity and courage.

Fortunately, we now have the knowledge and skills to handle conflicts without violence. Our understanding of relationships took a leap forward when we began to look at the world in terms of mutual interests instead of antagonistic rivalries. We now know that when we structure the world into either one thing or the other, we create a win-lose game that impedes problem-solving.

In contrast, when we can embrace both the pain and the opportunity of conflict, the needs of you and me, the uncertainty and the decisiveness of decision-making, we begin to see the world, our communities, and our neighborhoods differently. Then we can work together to solve problems and strive toward common goals.
The next step is to embed these new beliefs and behaviors into our psyches and into our ways of conducting our day-to-day business. In this we are making progress:

  • School districts around the country are beginning to see that by setting a common goal of productive conflict resolution and working together to learn and practice these skills, they can achieve a more satisfying and productive learning environment
  • Cities are beginning to realize that by listening to citizens through public forums, they make better decisions that are more widely accepted by the public
  • International mediation is being used more frequently by governments, environmentalists, and corporations looking for common ground
  • Throughout the world, productive conflict resolution skills are being used to help prevent conflicts that could escalate into war

To maintain this progress, we must make certain that the next generation learns about these advances and the skills that underlie them. As parents and teachers, we are at the center of this essential work. We can and must make this development into an adventure for students. They, and we, need excitement and visionary goals toward which to aspire. These advances can be exhilarating and thrilling to teach to students. After all, these human skills aren't just ordinary; they are the doorway to amazing opportunities.

But more important than what we teach is the example that we set for our students and children. How we act is a model for others, especially the young, who are hungry to learn, imitate, and aspire. As positive models, we can prevent violence one by one.

Although it may take years before we and our students fully understand and incorporate these concepts into our daily lives, the investment of time is well worth it. As parents, we can recognize how to discipline with dignity by being hard on the problem and soft on the person. As teachers, we can see how to set children's limits and empower children to use skills. It takes the willingness to work together with others to find the satisfying, creative solution--and this can be done!

 

 
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